Filing an insurance claim for a medical wig can seem overwhelming, but we’re here to guide you through the process! Below are the general steps you’ll need to follow:
Contact Your Insurance Provider
- Inquire About Coverage:
- Ask if your policy covers a cranial prosthesis.
- Confirm coverage and the amount covered for the codes (Synthetic Hair A9282 or Human Hair L8499) or provide your prescription code.
- Verify Deductible:
- Ask how much is applied to your deductible.
- Check Provider Network Requirements:
- Ask if you are required to see an in-network provider.
- Request an exception if there are no in-network providers close to you.
- Request Documentation:
- Request a claim form and submission details (including the address to mail your claim).
- Ask for an email with all the coverage details, address, and claim form.
Obtain a Prescription
Get a written prescription from your doctor for a “cranial prosthesis,” including your diagnosis code.
Schedule Your 1-Hour Consultation
- Contact Us:
- Call us to schedule your consultation.
- Prepare for Your Consultation:
- Bring your insurance information with you.
Purchase and Submit
- Purchase:
- Purchase a wig or special order one.
- Submit Your Claim:
- Submit the claim form, including the prescription and receipt (indicating full payment and purchase details). We can assist you with this process.
- Follow up with your insurance provider to track your claim.
Keep Detailed Records
Remember to keep detailed records and ask for written confirmation from your insurance provider.
Feel free to reach out if you need any specific help or have questions along the way!
