Although we do not accept walk-ins for wig consultations or try-ons, we may be able to accommodate same-day appointments if a time slot is available. To check availability, please call ahead.
For a guaranteed, personalized consultation with one of our licensed specialists, you can book an appointment online or call 919-867-7007. Scheduling in advance ensures that we can provide the dedicated attention and care you deserve.
Thank you for your understanding. We look forward to assisting you soon!
During your consultation, our licensed specialist will gather information to help select the best options for you to try on. Our goal is to find the perfect match so you can feel confident and beautiful.
If you find a wig that suits your needs and preferences, you can purchase it on the same day.
To place a special order, a deposit of 50% of the total cost, including taxes and shipping, is required. If you decide not to proceed with the purchase, a 30% restocking fee plus shipping costs will be applied. The remaining balance will be refunded to the same payment method used for the deposit. If the deposit was made in cash, a check will be issued to the last known address in our database. No exceptions.
Wig Alchemy is a recognized prosthetic supplier in North Carolina, equipped with a National Provider Identifier (NPI) number. This identifier facilitates the process of filing for insurance reimbursement. If you have a prescription from your doctor for a cranial prosthesis, we can provide the necessary documentation to submit to your insurance company for reimbursement.
We dedicate a full hour to ensure your complete satisfaction. During our consultation, we thoroughly discuss the details of the products we offer, ensuring you fully understand the material and quality of our wigs. We ask a range of questions to find the perfect fit tailored to your needs. We also encourage you to ask questions, and we strive to answer all your inquiries.
Due to the personal nature of our products, ALL SALES ARE FINAL. We do not offer refunds or exchanges.
We accept checks for purchases under $250. For amounts over $250, acceptance will be determined on a case-by-case basis. Proof of address and a valid ID are required for payment by check. A $25 fee will be charged for any returned checks. Unresolved returned checks will be subject to small claims litigation, including all associated fees.
We proudly offer a 10% discount for First Responders and Military/Veterans with a valid ID.
We accept cash, debit cards, and credit cards.
Yes, we offer gift certificates in denominations of $25, $50, and $100.
A Big "Thank You" to Our Clients!
