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Hours By Appt. 220 W Main St Clayton, NC 27520 919-867-7007 (Shop) or 919-867-7008 (Office) [email protected]

Privacy Policy

Our website address is https://www.wigalchemy.com

Our Privacy Policy is an extension of our commitment to provide the highest level of integrity in dealing with our customers. The Policy is designed to assist you in understanding how we collect and use personal information provided to us and to assist you in making informed decisions when using our website. This statement will be continuously assessed against new technologies, business practices, and our customers’ needs.

SECTION 1 – PERSONAL IDENTIFIABLE INFORMATION?

What Information Do We Collect?

When you visit our Website you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and Website use information collected on an aggregate basis as you and others browse our Website.

  1. Personal Information You Choose to Provide

In addition to providing the foregoing information to our partners, if you choose to correspond further with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.

  1. Website Use Information

Similar to other commercial Websites, our Website utilizes a standard technology called “cookies” (see explanation below, “What Are Cookies?”) and Web server logs to collect information about how our Website is used. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at our Website, and the Websites visited just before and just after our Web site. This information is collected on an aggregate basis. None of this information is associated with you as an individual.

How Do We Use the Information That You Provide to Us?

Broadly speaking, we use personal information for purposes of administering our business activities, providing customer service, and making decisions based on traffic for marketing and advertisement. Occasionally, we may also use the information we collect to notify you about important changes to our Website, new services, and special offers we think you will find valuable.

What Do We Do With Your Information?

When you purchase something from our website, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address.

When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our services, products, and other updates.

How Can You Request Access To The Information We Retain?

You may request access to all your personally identifiable information that we collect online and maintain in our database by emailing [email protected].

SECTION 2 – CONSENT

Your Consent

By using our Website you consent to our collection and use of your personal information as described in this Privacy Policy.

How do you get my consent?

When you provide us with personal information to complete a transaction or place an order, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you at any time by typing unsubscribe in the message box on our contact form, Click here.

SECTION 3 – DISCLOSURE

Do We Disclose Information to Outside Parties?

We may provide aggregate information about our customers, sales, Website traffic patterns, and related Website information to our affiliates or reputable third parties, but this information will not include personally identifying data, except as otherwise provided in this Privacy Policy.

What About Legally Compelled Disclosure of Information?

We may disclose information when legally compelled to do so; in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights or if you violate our Terms of Service.

SECTION 4 – HOST & PAYMENT SERVICES

Who Host www.wigalchemy.com?

Our website is hosted by HostUS. They provide us with hosting services that allow us to create a platform to provide services to you and/or sell our products.

Your data is stored through HostUS data storage, databases, and the general HostUS application. They store your data on a secure server behind a firewall.

What Payment service do you use?

If you choose a direct payment gateway to complete your purchase, then WooCommerce stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may want to read WooCommerce’s Terms of Service, click here, and their Privacy Statement, click here.

SECTION 5 – THIRD-PARTY SERVICES

Do You Use Third-Party Services?

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

SECTION 6 – LINKS

What About Other Websites Linked to Our Website?

We are not responsible for the practices employed by Websites linked to or from our Website nor the information or content contained therein. Often links to other Websites are provided solely as pointers to information on topics that may be useful to the users of our Website.

Please remember that when you use a link to go from our Website to another Website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other Website, including Websites that have a link on our Website, is subject to that Website’s own rules and policies. Please read over those rules and policies before proceeding.

When you click on links on our website, they may direct you away from our website. We are not responsible for the privacy practices of other websites and encourage you to read their privacy statements.

SECTION 7 – SECURITY

How Do We Secure Information Transmissions?

When you send confidential personal information to us on our Website, a secure server software, that we have licensed encrypts all information you input before it is sent to us. The information is scrambled en route and decoded once it reaches our Website.

Any Email you send to us may not be secure unless we advise you that security measures will be in place prior to your transmitting the information. For that reason, we ask that you do not send confidential information to us through an unsecured email.

How Do We Protect Your Information?

We utilize encryption/security software to safeguard the confidentiality of personal information we collect from unauthorized access or disclosure and accidental loss, alteration, or destruction.

Our values, ethical standards, policies, and practices are committed to the protection of customer information. In general, our business practices limit employee access to confidential information and limit the use and disclosure of such information to authorized persons, processes, and transactions.

How Do We Secure Your Information?

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

Any Email you send to us may not be secure unless we advise you that security measures will be in place prior to your transmitting the information. For that reason, we ask that you do not send confidential information to us through an unsecured email.

Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 8 – COOKIES

What Are Cookies?

Cookies are features of the Web browser software that allow Web servers to recognize the computer used to access a Website. Cookies are regular pieces of data that are stored by a user’s Web browser on the user’s hard drive. Cookies can remember what information a user accesses on one Web page to simplify subsequent interactions with that Website by the same user or to use the information to streamline the user’s transactions on related Web pages. This makes it easier for a user to move from Web page to Web page and to complete commercial transactions over the Internet. Cookies should make your online experience easier and more personalized.

How Do We Use Information We Collect from Cookies?

We use website browser software tools such as cookies and Web server logs to gather information about our Website users’ browsing activities, in order to constantly improve our Website and better serve our customers. This information assists us to design and arrange our Web pages in the most user-friendly manner and continually improve our Website to better meet the needs of our customers and prospective customers.

Cookies help us collect important business and technical statistics. The information in the cookies lets us trace the paths followed by users to our Website as they move from one page to another. Web server logs allow us to count how many people visit our Website and evaluate our Website’s visitor capacity. We do not use these technologies to capture your individual email address or any personally identifying information about you although they do permit us to send focused online banner advertisements or other such responses to you.

SECTION 9 – AGE OF CONSENT

What Is The Age Of Consent?

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 10 – CHANGES TO THIS PRIVACY POLICY

Changes To This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions And Contact Information

If you would like to: access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information contact us at [email protected]

Copyright © 2024 by www.wigalchemy.com. All rights reserved. Use of this Website constitutes acceptance of the Terms of Service and Privacy Policy. Updated May 2024